Getting an account
Sylvan Heart is not an auto-account creation shard. You will need to send a request for an account.
Please join the forums and send Admin Iris or Admin Cypress a pm. Tell a bit about your gaming experience, UO, role play, and the like. Be sure to include an account name and password that you would like to use to log in with: can't make your account without these.
Connecting to Sylvan without Razor
Simply run installer should place a Sylvan Heart shortcut on your desktop. Open that and welcome to the land of Sylvan Heart!