Less opaque

UOGateway troubles
UOGateway is the old way of connecting

Make sure you have UOGateway. You can get it here.

If UOGateway says you have no client, go to the folder where you installed UOGateway and replace your uog.rar file with this one: uog.rar

Also, if you are using XP, Vista, or later windows:
1. Go to the folder where you installed Gateway and find the .exe (should look like the UOGateway icon)
2. Right click the .exe file and go to properties
3. Click the compatibility tab
4. Check the mode for windows 98/windows Me
5. Click ok
6. Right click the .exe file again
7. Click "Run as..."
8. Check to "Run as the following user"
9. Select the administrator and put in the password if there is one
10. Click ok

Now to do the same for your Sylvan Client file:
1. Open UOGateway.
2. Click to edit the Sylvan Heart server.
3. You'll see the settings for Sylvan Heart. Under "Server Settings" you'll see "Directory:". That is where the client.exe for SH is stored. Go there and find the client.exe
4. Right click the .exe file and go to properties
5. Click the compatibility tab
6. Check the mode for windows 98/windows Me
7. Click ok
8. Right click the .exe file again
9. Click "Run as..."
10. Check to "Run as the following user"
11. Select the administrator and put in the password if there is one
12. Click ok

ConnectUO troubles

Be sure you are using the newest version of ConnectUO found here or here.

Also, if you are using XP, Vista, or later windows:
1. Go to the folder where you installed ConnectUO and find the .exe (should look like the ConnectUO icon)
2. Right click the .exe file and go to properties
3. Click the compatibility tab
4. Check the mode for windows 98/windows Me
5. Click ok
6. Right click the .exe file again
7. Click "Run as..."
8. Check to "Run as the following user"
9. Select the administrator and put in the password if there is one
10. Click ok

Now to do the same for your Client file:
1. Go to the folder where you installed UO and find the Client.exe
2. Right click the Client.exe file and go to properties
3. Click the compatibility tab
4. Check the mode for windows 98/windows Me
5. Click ok
6. Right click the .exe file again
7. Click "Run as..."
8. Check to "Run as the following user"
9. Select the administrator and put in the password if there is one
10. Click ok

Also note: make sure that both ConnectUO and your UO Client.exe are able to get through your firewall. You might also do all of the above for Razor if you are using it.

Also be sure you have “Patch Client Encryption” checked in the main settings as well as in the settings for the server.

Click the edit link across from the server listing in ConnectUO and make sure the “Patch Client Encryption” check box is checked as shown below.

Patch client encryption

Click “Settings” on the left and then click “Ultima Online” and make sure that the “Patch Client Encryption” check box is checked as shown below.

Patch client encryption

Patching troubles

If you find yourself recalling into "outer space" or the middle of a mountain or maybe you see many "unused" black boxes showing up or maybe you even log in inside a wall... there is a good possibility that you have patching troubles.

Client patching:
For Classic Sylvan, first be sure you use Mondain’s Legacy (700+MB): Here and you should only patch to 5.06.

For 2.0 Sylvan, be sure you use Stygian Abyss: Here and you can patch all the way up.

Sylvan patching (old way):
Probably the best way to add the Sylvan server and patch it, is the manual method.

Launch UOGateway and click on the "New Local Server" tab. Next, input the following server information in the corresponding boxes then click "save settings."

*Note* Make sure you do not have any spaces at the end of the IP address or port. This "space" will be invisible to you, so the only way to check is to press the "backspace" button.

Server name: Sylvan Heart
IP: jhs59.homeip.net
Port: 1980

To add the patches manually, make sure you have saved the changes you've made so far and then go back in to edit the server.

To edit the server settings, go to your "My Servers" tab, then on the right hand side of the Sylvan Heart link, there will be a little page icon which has been dog-eared on the left hand side. Click that to go back in and edit the server settings.

Now click the "add file" button near the bottom and add each one of the patches one at a time. You can download the patches here:

Patches:
http://www.sylvandreams.co.uk/sd/vmtdbdfh.rar
http://www.sylvandreams.co.uk/sd/client.rar
http://www.sylvandreams.co.uk/sd/uose-statics.rar
http://www.sylvandreams.co.uk/sd/cliloc2.rar

Sylvan patching (new way):

*Note* Make sure you do not have any spaces at the end of the IP address or port. This "space" will be invisible to you, so the only way to check is to press the "backspace" button.

Server name: Sylvan Heart
IP: jhs59.homeip.net
Port: 1980

Patches address: http://pioneerontheprairie.com/sylvanheart/patches.rar

Add them into ConenctUO as shown in the pictures below.

right click in the “Patch Information” are and do “Add Patch” as shown below.

How to patch with ConnectUO

Now click once to select the line for your patch and then click again to edit the line (this is not a double click). Type in or copy-paste the patch information as shown below. Afterwards, click the “OK” button to the bottom right.

(Note: You may wish to download this patch to you computer and type in the address from there instead of using it from the web. The patch address would be where it is on your computer.
Example: C:\Documents and settings\Owner\my documents\patches.rar)

How to patch with ConnectUO

Razor troubles

If you are using UOGateway: (old way)
Make sure you have the older version of Razor (version 1.0.0) which you can get here

Next, be sure you have UOGateway set to run Razor.
Go into UOGateway and click on the "settings" tab. Set Razor to "yes" and save.

Now, be sure you set the Sylvan server settings in UOGateway to run Razor as well.

Go to your "My Servers" tab in UOGateway, then on the right hand side of the Sylvan Heart link, there will be a little page icon which has been dog-eared on the left hand side. Click that to go in and edit the server settings. Set Razor to "yes" in there and then click save.

If you are using using ConnectUO: (new way)
Make sure you have the new version of Razor found here if you are connecting using ConnectUO or if you are trying to connect to 2.0 Sylvan.

Now open ConnectUO and click “Settings” on the left and then click “Ultima Online” and make sure that the “Patch Client Encryption” check box is checked as shown below and check the Razor check box here if you are using Razor. When you are done click the “X” to close the settings box and then click “Local Servers” on the left to return to your list of shards.

ConnectUO and Razor

If you are using XP, Vista, or later windows or if Razor crashes with an error similar to "CLR 80004005"
1. Go to the folder where you installed Razor and find the .exe (it should look like the Razor icon)
2. Right click the .exe file and go to properties
3. Click the compatibility tab
4. Check the mode for windows 98/windows Me
5. Click ok
6. Right click the .exe file again
7. Click "Run as..."
8. Check to "Run as the following user"
9. Select the administrator and put in the password if there is one
10. Click ok

Note: If the compatibility mode settings used do not work, try one of the other settings such as "Windows NT 4.0 (Service Pack 5)" which has also worked for some people. Try them until you find one that works for you, and if none of them work, check to be sure you have it set to "run as administrator" as listed and check the .NET Framework as listed below.

If Razor crashes with an Unhandled Exception:
Make sure you have the Microsoft .NET Framework installed on your computer. To be sure that you do, go to Start -> Control Pannel -> Add and Remove Programs. In there you can see if you have the .NET Framework installed. You might have to click a checkbox to show updates in order to see it.

If you do have the .NET Framework, and it still does not work and gives the Unhandled Exception error, then remove the .NET Framework (via the "Start -> Control Pannel -> Add and Remove Programs") and then reinstall it.

You can get the .NET Framework version 1.1 here. (Probably best for Razor)

You can get the .NET Framework version 2.0 here. (Can also work for Razor)

You can get the .NET Framework version 3.0 here. (Has been heard to work with Razor still)

You can get the .NET Framework version 3.5 here. (Unknown but likely about the same for Razor as 3.0)

Note: Under Windows XP, you should be alright if you have all of the versions installed separately and showing in your "Add and Remove Programs" list just so long as you still have version 1.1 installed.

For more information see also this:
http://forum.sylvandreams.co.uk/index.php?board=11.0
and
http://forum.sylvandreams.co.uk/index.php?topic=5328.msg34078#new